Providing Bespoke, personalised Block Management Services across South West London
Our Management Approach
Our service is personal and flexible, catering to both large and small clients. We aim to keep you informed and ensure your building operates as you want it, within your approved budget.
We prioritise maintaining the fabric, amenities, and services of your block. We offer practical advice on estate management and have extensive knowledge of legislative issues and administrative procedures. This enables us to provide proactive service and ensure sound advice and attention to detail.
As part of the block management process, we develop procedures to ensure that the estate is managed effectively and efficiently. This ensures that our clients feel reassured that everything is being well-maintained and functioning as intended.
We receive exceptional feedback from our clients and residents throughout South West London. This is attributed to our personal service and effective communication with owners and tenants within our managed blocks.
Services Include:
Service Charge Collections
Ensuring a seamless experience for property owners by effectively managing and collecting fees, thereby ensuring that essential services and maintenance are completed on time.
Leaseholders / Freeholders Communication
Facilitating seamless communication between leaseholders and freeholders is a fundamental aspect of our service, fostering a transparent and collaborative environment. We ensure that all parties are adequately informed, promoting positive and mutually beneficial relationships.
AGM Meetings
Providing a platform for open discussions, decision-making and community engagement.
Compliance and Contract
Navigating the complexities of compliance and contracts is simplified through our dedicated services, ensuring that property owners benefit from meticulous attention to detail and adherence to legislation. This guarantees a secure and compliant property management experience.
Budget Creation
Customised to address the specific requirements of property owners, this comprehensive financial planning and stability solution ensures the secure and efficient management of a diverse property portfolio.
Legal Services
From contract reviews to dispute resolution, our team is dedicated to safeguarding your interests and ensuring the legal soundness of your property portfolio.
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Private Tenant - Integra House, Wimbledon
“Roxburgh has genuinely made this my best renting experience so far. What’s stood out most to me is the communication: it’s been consistently clear, quick, and easy, which makes such a difference as a tenant.
Any issues I’ve raised have been resolved very quickly, often with Roxburgh coming on-site personally to sort things, rather than just handling it over the phone. He’s approachable, personable, and always happy to help - nothing has ever felt like too much trouble. I’ve felt completely looked after throughout my tenancy and always kept in the loop with any updates or maintenance around the building.
Everything is managed with real care, and any of the other tenants I’ve spoken to have shared the same positive experience. I wouldn’t hesitate to recommend Roxburgh for any managerial role- he’s been fantastic..”
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Private Tenant - Wycliffe Road, Wimbledon
“Roxburgh is a responsive and and prompt property manager. When I was having troubles with a water leak. Roxburgh quickly responded, helping me identify the problem and finding a plumber. Within the week I had a plumber round and the problem has been fixed. In the past, other management companies have taken weeks.
Roxburgh is quick and reliable and I trust him when it comes to fixing problems I have.”
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Robert Woolridge, Dolphin Solutions - Watchmaker Court, Farringdon
Roxburgh managed the mixed-use office and showroom space we lease in central London.
Throughout their tenure, we encountered challenges relating to plumbing, electrics, and other building services. Roxburgh consistently demonstrated prompt, practical problem-solving and a highly responsive approach, ensuring these issues never diminished our positive experience of the space.
His reliability and professionalism directly influenced our decision to extend our lease and take an additional floor in the building—clear indicators of continued tenant satisfaction.
Roxburgh conducted both lease negotiations with fairness and transparency, striking a balance that served the best interests of both landlord and tenant. The hands-on management style and strong communication made Roxburgh a key asset to the property.